Administrative Assistant

Overview

Starting at $17.50

Join our dynamic team at Bickford Senior Living as a Concierge. The Concierge provides great customer service and support at the front desk of the Branch, greeting visitors and answering the phone in a way that represents Bickford’s culture and commitment to our residents.

• Full-time employees are eligible for all benefits (medical, dental, vision, and voluntary products)
• Part-time employees (29 or fewer hours per week) are eligible for Voluntary Life, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Accident, Critical Illness, Identity Protection, and Cyber Monitoring
• Benefits start on the 1st of the month following 30 days of employment
• Prescription savings plans
• All employees are eligible for 401(k) with employer match
• Pay available daily

• Provide excellent customer service in a friendly and professional manner to all residents, families, and guests of the Branch.
• Answer incoming phone calls with a high degree of professionalism.
• Route calls to the appropriate departments, ensuring proper documentation and follow-up.
• Answer questions and help residents, families, and visitors.

• High school diploma or GED required
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications
• CPR and First Aid certifications are required or willing to obtain
• Ability to handle multiple priorities
• Possess written and verbal skills for effective communication
• Competent in organizational and time management skills
• Demonstrates good judgment, problem-solving, and decision-making skills