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WFM Manager: Forecasting, Scheduling & Ops
Job in
Frederick, Frederick County, Maryland, 21701, USA
Listed on 2026-01-12
Listing for:
James Allen
Full Time
position Listed on 2026-01-12
Job specializations:
-
Management
Operations Manager, Program / Project Manager
Job Description & How to Apply Below
A leading jewelry company is seeking a Workforce Management Manager to oversee staffing and ensure service levels within customer service teams. The role requires at least 5 years of experience in workforce management and strong analytical skills, with a focus on operational efficiency and employee engagement. Responsibilities include managing scheduling, forecasting, and performance metrics. Benefits include medical insurance, paid time off, and 401(k) matching.
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