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Director, AI-Driven Digital Customer Experience

Job in Frederick, Frederick County, Maryland, 21701, USA
Listing for: Oshkosh
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Ecommerce
Salary/Wage Range or Industry Benchmark: 136800 - 253200 USD Yearly USD 136800.00 253200.00 YEAR
Job Description & How to Apply Below
A leading industrial technology company in Frederick, Maryland is seeking a Director to lead its E-Commerce and customer experience initiatives. This role involves guiding AI innovations, transforming service models, and modernizing the CRM system. The ideal candidate will have significant experience in B2B e-commerce, strong communication skills, and a Bachelor’s or MBA in a related field. The position offers a salary range of $136,800 - $253,200, based on experience and qualifications.
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