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Customer Service Rep Bilingual English Customer Service HelpDesk/Support

Front Desk Guest Experience Specialist

Job in Frederick, Frederick County, Maryland, 21701, USA
Listing for: Visitation Hotel Frederick, a Tribute Portfolio Hotel
Full Time position
Listed on 2026-03-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, English Customer Service, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A prominent hotel brand in Frederick, Maryland is seeking a Guest Service Agent to provide exceptional customer service at the front desk. Responsibilities include greeting guests, registering them, handling payments, and resolving any issues they may encounter during their stay. Candidates should have a high school diploma and prior customer service experience, with knowledge of PMS systems being preferred.

This role offers competitive wages, health benefits, and opportunities for professional development.
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