Receptionist - State Farm Agent Team Member
Job in
Frederick, Frederick County, Maryland, 21701, USA
Listed on 2026-01-19
Listing for:
Wayneshoemaker
Full Time
position Listed on 2026-01-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Bilingual, Admin Assistant -
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant
Job Description & How to Apply Below
Benefits
- 401(k) matching
- Competitive salary
- Opportunity for advancement
- Paid time off
- Profit sharing
- Bonus based on performance
Wayne Shoemaker - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking an outgoing individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is a dedicated worker, highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Responsibilities- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
- 2 years experience in a receptionist or customer service role.
- Strong work ethic and work habits, shows up to work and on time.
- Complete two pre-employment assessments about 30 mins each.
- Insurance licensing required within 3 months of employment.
- Bilingual - Spanish preferred.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable talking with customers.
- Basic computer skills, including Microsoft Office and CRM systems.
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