Customer Relations Representative - State Farm Agent Team Member

SEEKING TO HIRE FULL-TIME (40 hrs weekly) OR PART-TIME (24 hours or more weekly) EMPLOYEES

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement
• Learn and grow in a professional environment with an experienced and successful agency
• Individual mentoring and development
• Clean, safe, friendly, and positive team atmosphere.

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.
• Help our Agency grow through customer acquisition and retention.
• Demonstrate a strong work ethic and attendance.
• Ability to be part of a Team focused environment and support meeting agency goals.
• Willingness and ability to learn, and to follow directions of Team Leaders.

• Complete two pre-employment assessments about 30 mins each.
• 5 years work experience.
• Self-motivated and ability to work independently as well as part of a team.
• Able to produce results.
• Ability to multi-task.
• Experience managing client relationships.
• Able to effectively relate to a customer.
• Bilingual - Spanish preferred.
• Md State insurance licensing required.

• Over 30 years experience in the insurance and financial services business.
• 4.9 Google Review Star Rating.
• Community involvement.
• Celebrate team member birthday and successes together.
• Clean, safe, friendly, and positive team atmosphere.
• Individual mentoring and development.
• Professional license in your name.
• Come see the office at: w