Business Office Associate

Position: Business Office Associate - Full Time
Carmax - 5601 Urbana Pike - Responsibilities:
Provide customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process;
Process paperwork associated with retail/wholesale automobile sales including printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork;
Processes auction sales, dealer registration, and/or appraisal lane purchases including collection of titles, payoffs, proper paperwork and signatures;
Mentor new Business Office Associates and train other store departments on Business Office process and procedure;
Clerical responsibilities including data entry into Microsoft Excel and proprietary systems for logging vehicle registration tags