Administrative Assistant

Overview

SCI Team Member Expectations: All SCI team members are expected to:
Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintain compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy;

and to foster a culture that values diversity.

• Reception duties include but not limited to: answering phones while maintaining a professional and pleasant demeanor, retrieve and distribute all messages from voicemail box, receive and direct visitors and those receiving our services.
• Support office operations by processing location mail both incoming and outgoing, scheduling of location conference rooms, managing and maintaining office supply inventory, researching price points for cost effectiveness, facility maintenance calls, and other duties as assigned.
• Provide administrative support by conducting research and handling requests for information.
• Provide administrative support to the CCS program through assigned duties such as but not limited to; monitoring and processing work sent to the “Work To Be Done” email box, process faxes and crucial documentation for the people we support.
• Review, edit, proof and format documents and develop departmental procedures.
• Complete cross training for Administrative Assistant II to provide back-up support and assist with training of new Administrative Assistants as needed.
• Ability to act as a receptionist in a manner that reflects well on the organization, and the people served and that respects the confidential nature of information available.
• Operate, monitor, and coordinate maintenance of SCI office equipment.
• Assist with maintenance of electronic files for the people we support.
• Other tasks and duties as assigned.

• None

• Associate degree in business related field
• High school diploma or GED with 5+ years’ administrative experience will be considered in lieu of degree

• 1-2 years administrative experience
• Experience in managing an office (multi-line phone system copiers, printers and fax machines)
• Intermediate level Microsoft Office 365 (Word, Excel, SharePoint, Teams, Outlook, PowerPoint, Forms, etc.)
• Procedure Development

• People Come First (Customer Focus):
  Thinks and acts with people we support in mind when making decisions. Dedicated to meeting the expectations and requirements of internal and external shareholders, uses information and feedback to improve services.
• Building Relationships and Connections:
  Interpersonal savvy. Relates to all kinds of people. Builds appropriate rapport, uses diplomacy and tact, diffuses high-tension situations comfortably. Establishes and maintains meaningful connections within the community and the organization (internal and external stakeholders)
• Education (Informing Others):
  Quickly finds common ground to solve problems. Is seen as a cooperative team player. Provides coaching and mentoring to team members. Consistent communicator provides team members with the tools they need to perform their jobs in a timely manner. Explores all available options to make the best decision for internal and external holders
• Diversity:
  Values, appreciates and honors the ways in which cultural differences can create value in organizations. Is service oriented:
  Demonstrates a commitment to the philosophies for services and the goal of independence for the people we serve. Raises awareness in communities to appreciate the similarities and unique gifts of each person. Interacts with all kinds of team members equitably, deals effectively with all races, nationalities, cultures, disabilities, ages, and genders, supports equal and fair treatment and opportunity for all.
• Driving Solutions (Perseverance):
  Pursues all initiatives with energy, drive, and the goal to succeed.