Tire & Battery Technician - Automotive

Position Summary

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

• Be a Team Member: Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources and mentor new technicians while communicating and developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications and seasonality, and demonstrates knowledge of Point of Sale systems, phone and in‑person selling techniques.
• Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them.
• Be an Owner: Communicates equipment, tools and supplies needs to TBC Lead; tracks and monitors returns and special orders; operates cash registers, processes transactions; works hands‑on in the physical area maintaining accurate inventory, audit safety and compliance standards; reports TBC complaints, safety hazards and problems; completes paperwork, logs and other required documentation; ensures merchandise is packaged, labeled and stored per company policies and procedures;
  
  identifies member needs, assists members with purchasing decisions and resolves issues and concerns.
• Be a Talent Ambassador: Acts as a brand advocate by valuing the member’s experience in the TBC area and modeling high‑quality service and products; develops influencing and inspiring others; works in a style that is respectful, supportive, and team‑oriented; understands the roadblocks and assists in training team members.
• Compliance & Continuous Improvement: Complies with company policies, procedures and ethics; completes work assignments using policies, data and resources; identifies priorities, deadlines and expectations; communicates progress; recommends improvement opportunities and adapts to change and feedback.
• Diversity & Integrity: Embraces differences, creates a culture of belonging, builds strong relationships, maintains integrity and promotes Walmart values; acts selflessly, humbly, honestly, fairly and transparently.
• Customer Focus: Delivers results by putting the customer first, balances short‑ and long‑term priorities, and considers how own work impacts the team’s ability to deliver on purpose for all stakeholders.
• Strive for Excellence: Displays curiosity, takes calculated risks, demonstrates courage and resilience; drives continuous improvements, embraces new technologies and supports others through change.

At Sam’s Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays or other purposes. The amount you receive depends on your job classification and length of employment and meets or exceeds paid sick leave laws where applicable.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

The hourly wage range for this position is $20.00 to $28.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts…