WW Logistics Freight Desk & Freight Audit manager

WW Logistics Freight Desk & Freight Audit manager

Sunnyvale, California, United States Operations and Supply Chain

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just create products - they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry‑leading environmental efforts.

Apple's WW Logistics team is seeking an innovative and results‑oriented Manager to lead our Global Freight Desk and Freight Audit functions. This critical role involves managing a global team of logistics specialists responsible for the worldwide movement of non‑finished goods or service unit shipments, ensuring optimal cost and on‑time performance. Concurrently, you will oversee a team dedicated to the accurate and timely payment of all freight bills.

We are looking for a leader with deep expertise in both transportation and audit, capable of implementing robust management systems, driving continuous improvement through clear KPIs, and leveraging cutting‑edge technologies for efficiency and streamlining.

WW Freight Desk & Freight Audit manager will play a pivotal role in optimizing Apple's global logistics operations. This position requires a dynamic leader who can effectively manage and inspire a diverse, global team across two distinct yet interconnected functions. The Freight Desk team orchestrates the end‑to‑end movement of non‑finished goods or service units worldwide. This involves close collaboration with Apple's strategic freight forwarders and their control towers to ensure efficient, cost‑effective, and on‑time delivery of critical materials and services.

Your leadership will ensure strong vendor management practices and seamless cross‑functional support to various Apple teams. The Freight Audit team safeguards the financial integrity of our freight expenditures. This involves managing specialists who work diligently with third‑party freight audit providers, carriers, forwarders, and internal procurement, finance, and operations teams to verify billing accuracy and facilitate timely payments. The ideal candidate will be a strategic thinker with a hands‑on approach, capable of developing and implementing world‑class management systems, establishing clear Key Performance Indicators (KPIs), and fostering a culture of continuous improvement.

A keen understanding of emerging technologies in logistics and a passion for leveraging them to drive efficiencies and innovation are essential. This role offers the opportunity to make a significant impact on Apple's global supply chain and operational excellence.

• Global Team Leadership:
  Lead, mentor, and develop a global team of logistics specialists across both Freight Desk and Freight Audit functions, fostering a culture of high performance, collaboration, and continuous learning.
• Freight Desk Operations:
  Oversee the global movement of non‑finished goods and services, ensuring cost‑effectiveness, operational excellence, and on‑time performance. Manage and optimize relationships with strategic freight forwarders and their control towers, implementing robust vendor management practices. Collaborate cross‑functionally to support diverse shipping needs across Apple.
• Freight Audit Operations:
  Direct the freight audit team in collaborating with external providers, carriers, and internal teams to ensure accurate billing and timely payment of freight invoices. Partner with Procurement, Finance, and Operations to resolve discrepancies, optimize payment processes, and ensure financial compliance, developing strategies to minimize billing errors.
• Strategic & Operational Management:
  Design, implement, and manage effective operational systems and processes for both functions. Establish, monitor, and report on key performance indicators (KPIs) to drive accountability and continuous…