Student Accounts Clerk

Job Title

Student Accounts Clerk

Franklin, VA 23851

$19.00/hr. without benefits

12+ months

The college provides transfer and technical education, workforce training, community enrichment courses, and dual enrollment opportunities for high school students.

The Student Accounts Assistant will support the college's financial operations by managing student payments, maintaining accurate account records, and assisting with tuition-related inquiries. This role requires strong attention to detail, excellent customer service skills, and the ability to work independently in a fast-paced environment.

• Open and close registers; perform cashiering duties.
• Reconcile daily register totals and verify student payments.
• Receive, apply, and promptly post payments to student accounts.
• Assist students and parents with online payment issues.
• Ensure accuracy in payment postings and make necessary account corrections.
• Manage the in-house tuition payment plan, including setup and monitoring of payments.
• Collaborate with Financial Aid and Enrollment Services to resolve account discrepancies.
• Perform additional duties as assigned, including support during emergency declarations.

• Knowledge of basic office procedures and equipment.
• Ability to prioritize tasks, maintain confidentiality, and exercise sound judgment.
• Experience handling monetary transactions and using POS systems.
• Proficiency in MS Office (Word, Excel, Outlook).
• Familiarity with accounting systems and spreadsheet tools.
• Strong written and verbal communication skills.
• Ability to work independently and maintain a positive attitude.
• Solid understanding of grammar, punctuation, spelling, and basic math.