Customer Manager- Family

The Customer Manager is responsible for achieving profitable sales growth at customers for the Mars business. This role is expected to maintain strong relationships & best execute customer plans that deliver objectives of; revenue, growth, profit, product/assortment, everyday shelving, merchandising, pricing, promotions, and seasonal merchandising.

• Bachelor’s Degree in Business Administration or equivalent.
• 5+ Years’ experience in Sales, Marketing, for Fast Moving Consumer Good Industries
• Prior Retail Account Management experience
• Fluent understanding of forecasting, Nielsen and trade management system
• Availability to travel 10% of time
• A valid driver's license and clean driving record

• Create and execute customers solutions of profitable sales growth for seasonal, placement and seasonal shelving, merchandising & pricing, that achieves customer objectives, category leadership and company objectives
• Influence customers to implement solutions through fact-based presentations that deliver results that are beneficial for both customer and company
• Complete new product launches with timely and effective execution to maximize customer impact
• Execute all agreed to solutions with customers to include accurate, timely forecasting and detailed follow through
• Manage customers trade funds that complies with internal and external requirements and continually improve effectiveness of spending
• Provide customer with category information & make recommendations for category growth, bring customer feedback & potential solutions.

• Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

Business Insight;
Action Oriented;
Being Resilient;
Manages Complexity;
Persuades;
Communicates Effectively;
Ensures Accountability;
Drives Results;
Collaborates;
Customer Focus

Req  R149576