Tire and Battery Service Advisor

Base pay range

$19.00/hr - $26.00/hr

Be a Team Member who collaborates with associates to fulfill sales and service requests, educates colleagues on tools, tasks, and resources, mentors new technicians, and develops interpersonal skills to provide safe and efficient customer service. Demonstrate knowledge of safety, compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality. Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement using handheld technology and systems for immediate business decisions related to services, safety alerts, new product information, and training.

Communicate equipment, tool, and supply needs; lead tracking and monitoring of returns and special orders; operate cash registers; process transactions; maintain accurate inventory audit, safety, and compliance standards; report complaints, safety hazards, and product issues; complete logs and other documentation; ensure merchandise is packaged, labeled, and stored in accordance with company policies; assist members with purchasing decisions; and resolve issues and concerns.

Be an Owner who communicates with TBC Lead tracking and monitoring returns and special orders; operate cash registers; process transactions; maintain accurate inventory audit safety and compliance standards; report complaints, safety hazards, and problems with products services and work areas; completing paperwork logs and other required documentation; ensuring merchandise is packaged labeled and stored in accordance with company policies and procedures;

identifying member needs assists members with purchasing decisions and resolves issues and concerns. Be a Talent Ambassador who models high quality service and products, develops influencing and inspiring others in a supportive, respectful, and team oriented environment. Comply with company policies, procedures and standards of ethics and integrity; execute business processes and practices. Complete work assignments and priorities using policies, data and resources;

collaborating with managers, coworkers, customers and other partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback. Respect the Individual: embrace differences in people, cultures, ideas and experiences; create a workplace where associates feel seen, supported and connected through a culture of belonging;

help attract the best talent. Strengthen the team by mentoring others, recognizing contributions and achievements. Act with Integrity: maintain and promote the highest standards of integrity, ethics and compliance; support Walmart’s culture and accountability. Serve our Customers and Members: deliver results while putting the customer first; make decisions based on reliable information and balance short and long‑term priorities and consider how own work impacts the teams ability to deliver on our purpose for all stakeholders.

Strive for Excellence: display curiosity and desire to learn; take calculated risks; demonstrate courage and resilience. Drive continuous improvements, be open to and use new technologies and skills; support others through change.

• Valid state-issued driver's license.
• 18 years of age or older.

• Auto service industry experience.
• Retail experience.

3070 Mallory Ln, Franklin, TN , United States of America

Entry level

Full‑time

Other

Retail

At Sam's Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision, and dental coverage.
Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO…