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Restaurant Supervisor​/Lead Server

Job in Franklin, Williamson County, Tennessee, 37068, USA
Listing for: Chartwell Hospitality
Full Time position
Listed on 2026-01-16
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff, Restaurant Manager, Food & Beverage
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Restaurant Supervisor / Lead Server

We’re looking for motivated, service-driven professionals who are ready to take the next step from serving into leadership. If you take pride in leading by example, and enjoy building strong teams, this is your opportunity to grow into a management role.

As a Supervisor, you’ll play a hands‑on leadership role overseeing Restaurant, In‑Room Dining, and Bar-inclusive operations./p>

  • Lead daily operations across multiple outlets while maintaining a strong floor presence
  • Coach and develop staff through hands‑on training and ongoing performance feedback
  • Set service standards and ensure brand and quality expectations are exceeded
  • Inspire accountability, professionalism, and teamwork
  • Ensure the restaurant is fully prepared and guest‑ready before every shift
  • Partner with hotel departments to create seamless guest experiences
  • Resolve guest concerns in real time and turn challenges into wins
  • Manage cash handling, closeouts, and operational procedures with integrity
  • Communicate effectively with leadership through shift logs, reports, and updates

As a Server, you will

  • Deliver prompt, excellent tau to ensure an exceptional guest experience.
  • Offer helpful guidance with menu offerings, responding knowledgeably to questions.
  • Help with dessert and beverage preparation and ensure all dishes present well and are to order before serving promptly to guests.
  • Periodically check in to yee, then graciously present an accurate check and collect payment at the conclusion of the meal.

Fundamentals

Excellent verbal and written English communication skills are required. One year of server experience is helpful. Successful TIPs training and the ability to use payment systems is expected. This position requires full mobility, continuous quick‑paced movement, lifting and carrying up to 40 pounds and pushing food carts up to 100 pounds.

Benefits
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • 401‑K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Worldwide Travel Discounts

Source:
Chartwell Hospitality

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