Connections Director

Overview

Southall Church is a healthy, multiplying church in Franklin, TN with a vision to bring the life of Jesus to our families, neighbors and nations. We are seeking a Connection Director to coordinate the ministries that help people take meaningful first and next steps into church life.

The Connection Director ensures people feel welcomed, connected, and assimilated into the life of the church by coordinating volunteers, systems, and Sunday experiences across key Connection Ministries. This role focuses on execution, communication, and volunteer care, making sure the ministries run smoothly and align with the mission and values of Southall Church.

• Provide vision, leadership, and oversight for all Connection Ministries ensuring a welcoming experience for all guests (including Greeters, Ushers, Baptism flow, Starting Point Class).
• Develop, lead, and support ministry leaders and volunteer teams, ensuring healthy systems and clear communication.
• Own the Connections volunteer pathway, including recruiting, onboarding, placement, and ongoing care and cultivate a culture of encouragement and celebration for volunteers.
• Design and maintain systems that help people take clear next steps into serving, groups, and spiritual formation.
• Oversee baptism execution, including scheduling, resources, and volunteer coordination.
• Ensure a consistent, welcoming Sunday experience through strong hospitality systems.
• Lead Starting Point execution, including logistics, registrations, materials, and follow-up.
• Manage ministry communication, content and admin systems (including webpages, calendars, workflows, Planning Center, and Mailchimp).
• Collaborate across ministries to align Connection efforts with overall church direction.
• Continuously evaluate the Connections processes to improve engagement, clarity, and impact.
• Other duties as needed.

• Demonstrated ability to lead people and manage systems effectively.
• Strong organizational and prioritization skills with high attention to detail.
• Comfortable leading and supporting large volunteer teams.
• Technologically proficient and quick to learn new platforms.
• Self-directed, dependable, and solution-oriented mindset.
• Demonstrates discretion and confidentiality.
• Teachable, growth-oriented, and aligned with the mission of the local church.

SCHEDULE: Sunday - Thursday

HOURS: 40 (must be available for special events, church meetings, etc)

COMPENSATION: TBD

STAFF LEVEL: Director: reports to the Pastor of Ministries