Spa Director

Benefits

• 401(k)
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Wellness resources

Full-Time | Tuesday–Saturday

The Woodhouse Spa in Franklin is seeking an experienced Spa Manager to lead daily operations, elevate the guest experience, and develop a high-performing team in a luxury spa environment.

This role blends people leadership, operational excellence, and hospitality-driven service.

• Lead and develop spa team members through training, coaching, and performance reviews
• Oversee scheduling, daily operations, and service execution
• Drive guest satisfaction, retail performance, and profitability
• Monitor KPIs, inventory, attendance, and service standards
• Uphold brand, safety, and quality expectations daily
• Lead morning huddles and partner with leadership on weekly goals

• Leadership experience in spa, hospitality, or luxury service environments
• Strong people-management and operational skills
• Comfort with performance metrics, accountability, and retail strategy
• Calm, confident leadership style with high standards

• You lead with intention
  This isn’t a “put out fires” role. You’re trusted to run the business, develop leaders, and make thoughtful decisions.
• Luxury without the chaos
  Systems, standards, and support are already in place so you can focus on excellence, not survival.
• A schedule that respects your life
  Consistent Tuesday–Saturday hours with PTO and remote flexibility built in.
• People-first culture
  We invest in training, communication, and leadership growth not micromanagement.
• Real growth potential
  This role is part of a larger, multi-location organization with opportunities to grow your career long-term.