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Hybrid Tech Support Specialist - Tier II Troubleshooting

Job in Franklin, Williamson County, Tennessee, 37068, USA
Listing for: UL Solutions
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Support, IT Specialist
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology organization is seeking a full-time, hybrid Configuration and Troubleshooting Specialist in Franklin, TN. This position involves providing Tier II support to customers, investigating system issues, and configuring software solutions as per defined requirements. The role also includes collaboration with team members to coach new hires and contribute to brainstorming sessions, ensuring excellent customer service and support. Join us for a dynamic work environment with competitive benefits.
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