Incident Response Lead
Job in
Franklin, Williamson County, Tennessee, 37068, USA
Listed on 2026-02-28
Listing for:
CBTS
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Analyst, Systems Administrator
Job Description & How to Apply Below
A technology solutions provider in Tennessee is looking for an Incident Manager – Level 1 to oversee high-impact incidents and ensure swift resolutions. The role requires 2-5 years of experience in IT service operations, with strong expertise in incident management and familiarity with ITIL processes. Key skills include effective communication, stress management, and proficiency with ITSM tools like Service Now.
Candidates will play a pivotal role in driving improvements and collaboration across technical teams.
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