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HelpDesk/Support Technical Support

IT Service Desk Pro — First-Line Tech Support & Troubleshooting

Job in Franklin, Williamson County, Tennessee, 37068, USA
Listing for: Community Health Systems
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A healthcare organization is seeking a Service Desk Representative II to provide technical support for IT-related issues. This role serves as the first point of contact for troubleshooting software, hardware, and network problems. Key responsibilities include managing service requests via the Service Now system, ensuring customer satisfaction, and adhering to policies and standards. Candidates should have a strong background in IT support and excellent communication skills, with a preference for CompTIA A+ Certification.
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