Finance Clerk; Seniors' Services

Overview

Job Number: 3939
Job Type: Temporary Full-Time
Vacancy Reason: Backfill
Temp Contract Length: Up to 6 months
Location: 247 Franklin St N - Sunnyside Home
Job Category: Financial
Number of Positions: 1
Department: Administrative Services (Sunnyside Home)
Division: Community Services
Hours of Work: 77.5 hours biweekly,

• Monday-Friday

Union: Unifor 1106
Grade: Unifor 1106 Grade 004
Salary Range: $28.64 - $30.08 per hour
Posting Date: January 22, 2026 @ 12:00 AM
Closing Date: January 29, 2026 @ 11:59 PM

About Us

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

• Taking only what we need
• Leaving some for others
• Keeping the dish clean

This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity. Waterloo Region is home to over 674,000 residents and is expected to grow to nearly one million by 2051. Guided by our  Strategic Plan, “Growing with Care,” we prioritize homes for all, climate-aligned growth, equitable services and opportunities, and a resilient and future-ready organization.

Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

Performs month-end accounting procedures to reconcile accounts. Provides financial information to residents and their families regarding accommodation rates and financial services provided at Sunnyside Home. Calculates accommodation rates, including rate reductions.

• Works as part of a multi-disciplinary team, provides person-centred service to residents and their partners in care. Takes the time to know and engage with residents, supports a homelike environment.
• Processes and reconciles accounts (accommodation, trust, supportive housing) and cashbox for month end per accounting procedures. Posts information and prepares financial ledgers for Finance. Reviews accounts with bank to resolve issues. Contacts point-of-sale machine vendor for technical issues.
• Meets with residents and their families or powers of attorney to provide information regarding financial information, banking, and accommodation packages. Reviews resident admission contracts and optional services. Ensures documentation (e.g., signed consents, power of attorney) is complete and filed. Sets up preauthorized payments for residents and supportive housing tenants.
• Processes and calculates resident rates upon admissions, transfers, annual changes, and discharges, including eligibility for rate reductions. Liaises with residents and/or their families for financial documentation.
• Prepares resident trust account cheques and payments, obtains signatures, and files receipts.
• Liaises with the Social Work team to support residents or families with overdue accounts, reporting any concerns regarding resident financial abuse and working with Public Guardian and Trustee as required.
• Contacts residents and/or their families for overdue payments and notifies supervisor regarding account status.
• Prepares collection letters as needed and liaises with Legal Services as directed.
• Processes divisional invoices (e.g., coding, signatures). Acts as subject matter expert for corporate accounts payable system. Monitors purchase orders for management and files information.
• Processes cheque requisitions and payments for the Division (e.g., physio, medical director, physicians).
• Supports residents and clients to access financial resources (e.g., veteran benefits, disability pensions, low-income supplement).
• Supports annual tax clinic including contacting volunteers.
• Supports submission of finance reports for Ministry-related funding or reimbursement programs (e.g., laboratory services, student stipends).
• Prepares monthly financial information for Finance and updates revenue spreadsheet with banking and other transactions. Tracks billing for residents with supplies, monitors…