Solar Technician

We are seeking a Solar Technician 2 who will perform service and maintenance on residential photovoltaic (PV) and battery energy storage systems (BESS), including preventive and corrective troubleshooting to diagnose and resolve issues. They will document findings to support warranty claims and MSA-related service tickets, ensuring compliance with system performance and Sunspear Energy quality standards. This progressive role emphasizes hands‑on residential work, with exposure to commercial‑scale sites through assisting in troubleshooting, diagnostics, and O&M activities such as IV‑curve tracing, ground fault identification, and AC/DC voltage testing.

The ideal candidate is a hardworking and adaptable professional with experience in using multimeters for electrical testing, including AC/DC voltage and amperage. They should also possess knowledge or hands‑on experience with microinverter and DC string inverter systems, as well as the ability to work semi‑independently, guide entry‑level team members, and collaborate to advance projects.

This role requires direct customer interaction, so a friendly and positive attitude is essential for delivering exceptional solar experiences.

Reports to: Operations Manager

FLSA Status: Non‑Exempt / Hourly

Status: Full‑Time

Compensation: $63,000 – $75,000 a year

Benefits: Medical, dental, vision insurance, 401(k), Paid time off

We are looking for someone who is passionate about renewable and solar energy and understands the importance of our mission to strengthen our local community by accelerating the adoption of clean energy technologies.

Responsibilities
:

Site Survey

• Complete residential site inspections, which include documenting the site with panoramic photos and wide‑angle photos, using any technology tools requested, such as Augmented Reality equipment layout tools to create equipment installation visualizations and more
• Create drone maps of project sites and upload drone maps to the data server
• Access rooftops as needed by ladder to verify roof conditions, document with photos, and physically measure dimensions as needed.
• Be able to effectively and succinctly communicate with customers during the initial face‑to‑face greeting and/or on the phone or text.
• Document the project site with photos using company‑provided devices and upload them to the company server and project management software, proactively moving projects to the next stage following a site inspection.
• Communicate with the Design and Engineering team to ensure quality and an explicit understanding of information that is obtained and provided to the next stage for the completion of the system design:
  Quality In, Quality Out.
• Complete commissioning steps required to activate residential energy systems, including Tesla, Solar Edge, Enphase, Franklin, EP Cube, and any or all PV systems.
• Working with electricians and roofers to ensure systems are ready to be easily commissioned.
• Access/document electrical distribution panels and other solar electric equipment.
• Remove/add breakers and production CTs in the main service panel and distribution panels.
• Perform procedure development and best practices for safety and quality.
• Complete on‑site diagnosis of systems.
• Use phone‑based applications to perform real‑time site reports.
• Document time and workflow with schedulers and managers.
• After construction, provide support as required to create as‑built drawings and procure and install placards for on‑site labeling.
• Collect photos of the equipment program settings for HECO and AHJs to ensure quick closeout of PV installations.
• Upload site maps to online portals for all monitoring systems, including but not limited to Enphase, Solar Edge, Sun Power, etc.
• Handle the submission and replacement of RMA processes for defective components.
• Any other project engineering required items to ensure the success of a construction project.
• Assist in developing and documenting industry best practices, standards, and guidelines.
• Utilize software systems to record progress of various tasks.
• Organizing photos and documentation in data servers and operational CRMs.
• Travel to outer islands for PV‑related work.
• Respo…