Concierge Events Planner; CA, TN long-term

HIRING:
Full-time Concierge Events Planner

We have an excellent opportunity for a full time Concierge Events Planner on the Concierge events team in Baldwin Park, CA. This role currently operates out of Baldwin Park, CA, but will be relocating to the Franklin, TN office in summer 2026.

This position is responsible for the research, planning, and execution of Personal, Corporate, and Philanthropic travel for the company Owner and Family.

• Full-time position
• Nights, Weekends, and Holiday availability required
• Travel: 30%-40% travel, including overnight hotel stays, both domestic and international travel
• On-call availability for travel changes and modifications

• Provide concierge, white glove level service in planning and on-site/off-site execution
• Research and coordinate travel arrangements ensuring that reservations for air travel, car rentals, and overnight accommodations are accurate and that itineraries and instructions are communicated in a timely manner.
• Analyze services provided by various vendors and provide recommendation as appropriate.
• With guidance from the Concierge Manager, problem solve and make decisions utilizing policies, procedures, and business plans
• Work with the Concierge events team to plan 50+ events per year
• Collaborate and partner with the Events Teams as well as cross-functional teams in striving for successful high-quality events
• Collaborate with team members in providing the highest-level of service and support
• Research destinations, locations, and points of interest including resorts, hotels, campsites, and other accommodations as well as activities and transportation
• Develop and create trip presentations from research, collaborating with Concierge Manager throughout
• On-site or off-site support and concierge level service extended to family members/VIPs
• Create itinerary, travel documents, and operations plans
• Administrative tracking including logistics, flight & travel logs, digital itineraries, budgeting, forecasting, and reconciliation.

• 5+ years experience as an Event Planner, Executive Personal Assistant, or Concierge Travel Planner required
• Polished verbal and written communication, problem solving, and detail oriented thinking/skills
• Positive attitude, excellent follow-through, and strong communication skills
• Exceptional customer service traits in handling VIP/Executive Family members requiring high touch reservation assistance
• Ability to travel both domestically and internationally, 30-40% of the year
• Software proficiency in:
  Microsoft Office Suite and O365 preferred

• Must be able to stand and walk for long periods of time during events
• Must be able to lift up to 50 pounds at times
• Must be able to work a variety of hours in order to accommodate events

• Exempt
• Pay Range is $89,000-$100,000

The above represents the expected pay range for this job requisition. Ultimately, in determining your pay, we will consider your experience and other job-related factors.

• Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, FSA’s, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans and Pet Insurance