Warehouse Representative

Job Title

Warehouse Representative

Franklin, MA

Warehouse / Distribution

Join Our Dynamic Team as a Warehouse Representative

Are you ready to make an impact in a fast‑paced warehouse environment? New England Appliance Group (NEAG) is on the lookout for enthusiastic individuals who thrive in a team setting and are eager to play a vital role in our operations. As a Warehouse Representative you’ll not only contribute to our success by ensuring orders are fulfilled accurately and efficiently, but you’ll also enjoy a supportive work culture and opportunities for growth.

If you’re motivated, detail‑oriented, and passionate about keeping things moving, we want to hear from you.

About us:

New England Appliance Group is a cooperative buying, warehousing distribution, and marketing organization consisting of 130 independent retailors and 200+ store fronts and growing. Our mission statement is “Our Success is Delivering Yours” – we strive each day to ensure our member retailors have all the tools they need to be successful and provide the quality experience to their customers.

NEAG is seeking a talented and motivated employee to join our team as a Warehouse Representative. You will play a crucial role in our warehouse operations by selecting outbound products that members have ordered and ensuring they are placed in the correct position in preparation for shipment or pick‑up. Additionally, you will be responsible for accurately receiving inbound product shipments and placing them in the correct location within the warehouse.

• Read work orders (pick tickets) and follow verbal instructions to retrieve the outbound products requested and place them in the proper location in the line/the staging area; this may require operating a forklift.
• Receive truckload shipments from the manufacturer’s inbound trucks using forklifts to safely store the truck’s contents within the warehouse.
• Receive materials using scanning guns and unpack smaller pallet materials into mezzanine flow racks, label and put in stock.
• Assist managers to maintain records of merchandise shipped.
• Examine condition of stock in inventory and report box defects according to the proper internal channels.
• Comply with all company and warehouse policies, procedures, and safety protocols.
• In a timely manner, report any potential safety hazards/concerns to a manager and then report the concern to the safety committee by scanning the safety QR code posted throughout the warehouse.
• Maintain paper & electronic files as required.
• Assist in maintaining a clean and safe work environment in the warehouse.
• Move trash to respective areas and clean warehouse floors at the end of every shift.
• Assist managers with any special projects or general warehouse duties as assigned.

• High School diploma or GED equivalent is required or relevant experience.
• A minimum of 1–2 years’ experience working in a warehouse environment is preferred, specifically working with inbound/outbound freight and picking/delivering a variety of products.

• Ability to multitask & work in a fast‑paced distribution/warehouse environment.
• Strong ability to move/lift light articles that may require bending, stooping, reaching, twisting, lifting, pushing, and pulling items.
• Solid aptitude to operate or learn to operate several types of power equipment such as a forklift.
• Can work effectively in a warehouse environment that has concrete flooring and changing temperatures – heat/cold.
• Must be punctual and dependable.
• Strong knowledge of standard warehouse safety rules is a plus.
• Solid organizational skills, detail oriented, and able to perform repetitive/multiple tasks with a high degree of accuracy.
• Excellent verbal and written communication skills and the ability to interact professionally with co‑workers (bilingual skills are a plus).

• Health Insurance
• Tuition Reimbursement
• Paid Time Off
• 401(k) with company match
• Offering 1st and 2nd shifts