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Direct Support Professional

Job in Franklin, Norfolk County, Massachusetts, 02038, USA
Listing for: The MENTOR Network
Full Time position
Listed on 2026-01-29
Job specializations:
  • Healthcare
    Healthcare Nursing
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Direct Support Professional - Fulltime Days (7am - 3pm) ESSENTIAL JOB FUNCTIONS

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

Personnel
  • Training: Attends orientation and on-going training as directed; participates in monthly staff meetings.
  • Employee Scheduling: Works scheduled hours; arrives for work on time; stays on shift until replacement arrives; notifies supervisor in advance when unable to work as scheduled or as soon as possible after the designated start time; may fill in for other shifts where required without causing unapproved overtime, or in the event of emergency.
  • Teamwork: Works together with others, values others contributions; is courteous; communicates openly; listens; and shows respect to others.
  • Workplace Safety: Complies with all established safety policies, procedures and practices and reports all work-related injuries to his/her supervisor.
Services and Supports
  • Direct Support: Provides direct support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living.
  • Records: Accurately documents progress and activity; reviews records and logs to stay abreast of changes in service plans; maintains confidentiality; accurately and timely completes billing documentation as applicable.
  • Management of Individuals’ Assets: Assists with money management, as assigned, and assures safety of individuals’ funds and property.
  • Relationships: Maintains healthy and professional relationships with individuals, friends, families, guardians and case managers; greets family members and other visitors; implements Network Customer Service Standards.
  • Reporting: Reports any instance of alleged abuse or neglect according to internal and external standards; reports medical, behavioral and other incidents in accordance with Network policy and external requirements.
  • Rights: Maintains confidentiality, respects the rights of persons being served, according to the applicable bill of rights; practices universal precautions; assists individuals in exercising their rights.
Health Care
  • Appointments: May accompany individuals to medical appointments; relays orders and information to and from medical providers as required.
  • Medications: If assigned, accurately administers and documents delivery of medications and treatments; promptly reports administration errors; maintains appropriate security of controlled medications and other medications and supplies.
  • General Health Care: Monitors individual’s health; documents health concerns; communicates with nurse or supervisor as appropriate; calls 911 in the event of emergency; follows individual health care directives.
  • Medical Supplies and Equipment: Correctly follows procedures in utilizing medical equipment; reports malfunction or disrepair.
  • Dietary planning: Prepares or supports individuals to prepare food in accordance with planned menus and individual choice; knows special diets and prepares individual meals accordingly; monitors mealtime and correctly implements any dining plans.
  • Vehicles: May transport individuals into the community; drives safely and according to local laws; assures proper use of safety equipment including seat belts, lifts and wheelchair ties; reports accidents to appropriate authorities immediately; reports accidents and safety concerns immediately to supervisor or maintenance personnel.
  • Housekeeping: Performs daily and seasonal housekeeping as directed; maintains neat, clean and safe environment; reports hazards or safety concerns.
  • Maintenance and Repair: Monitors environmental safety and may make minor repairs, change light bulbs, etc.; may perform yard maintenance including keeping walkways safe and snow removal; reports equipment or facilities requiring repairs to supervisor or maintenance personnel as required.
  • Safety: Checks water temperature as required when assisting with bathing; participates in safety drills and protects persons being…
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