Account Representative - Customs Brokerage

Account Representative - Customs Brokerage

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

* Serves as the customer service liaison between the Company and the customer

* Processes Custom and OGA (other government agency) entries for clearance of goods into the United States

* Opens files, enters notes, information and document requests in Cargowise and/or AS400 system

* Classifies invoice based on HTS (Harmonized Tariff Schedule)

* Sends information/document requests to company's employees, suppliers, service providers and/or U.S. Government agencies as needed

* Communicates with specified offices, departments, and teams on all issues affecting customs brokerage

* Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number

* Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.

* Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.

* Convert and verify shipment weight, volume and foreign currency

* Maintain communication with customers, carriers and vendors

* Coordinate pick-ups and invoice files

* Assist customers with questions, complaints, requests, tracking and tracing

* Handles accounting processes accurately and in a timely manner

* Coordination of shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination

* Review documentation or issue documents to meet government regulations and carrier regulations

* Must have knowledge of buying/selling rates to ensure profitability

* Ensure email and telephone calls are promptly and politely answered

What you need:

* Minimum 3 years experience in customs brokerage or an equivalent combination of both education and experience.

* Knowledge of U.S. Government Agency requirements

* Knowledge of U.S. Customs and OGA clearance of freight

* PC literate with experience with Microsoft Outlook, Work, Access and Excel

* Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers

* Excellent planning and organizational skills

* Ability to read and interpret documents

* Ability to write routine reports and correspondence

* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

* Ability to multitask

* Mathematical skills essential to ensure accuracy in calculations

What you gain from joining our team:

* Access wages early with the Rain financial wellness app

* Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment

* Health, dental, and vision insurance after 30 days of employment

* 401k match

* Paid maternity and parental leave

* Access to career development, employee resource groups, and mentorship programs

* Employee discounts

* Access to employee perks like fitness class discounts and free access to a relaxation and meditation app

* Free financial wellness programs

* Daycare discount program

* Opportunities to volunteer and give back to your community
* + more!

Join our Team!

* Visit our website at  and chat with our virtual recruiter, Sophie, to fast-track your way to an interview!

OR

* Text DELIVER to 88300 to apply!