Inside Sales Representative

KEY RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS:

• Proactively develop and manage a strong sales pipeline through outbound calling, prospecting, and follow-up with existing and new customers
• Understand customer needs and recommend appropriate products, solutions, and application guidance
• Meet and exceed monthly and quarterly sales & performance targets
• Serve as a first point of contact for customer inquiries - via phone, email, and other channels - providing accurate information and timely support
• Assist Customer Support during peak periods by resolving product/service issues, processing orders, and ensuring resolution through thorough follow‑up
• Maintain detailed and accurate records of interactions, opportunities, and orders in the CRM
• Collaborate with cross‑functional partners including Sales, Accounting, Shipping, and Marketing
• Stay current on product lines, industry trends, and competitive landscape
• Participate in occasional trade shows or industry events to support sales and brand presence
• Perform general office and sales‑support tasks as needed

POSITION REQUIRMENTS:

• 2+ years of inside sales, outbound sales, or business development experience & High School Diploma required
• Comfortable making proactive outbound calls and driving new business conversations.
• Familiarity with negotiation, sales processes, pipeline management, and basic sales performance metrics.
• Able to multitask & manage competing priorities in a fast‑paced, seasonally high‑volume environment.
• Experience with Salesforce or similar CRM platforms.
• Proficiency in Microsoft Office, especially Word and Excel.
• Strong communication, customer service, and problem‑solving skills.
• Self‑starter with initiative, confidence, and goal orientation.
• Ability to work onsite, Monday-Friday, 8:00am-5:00pm
• Up to 10% travel for trade shows or customer events.

PREFERRED KNOWLEDGE/SKILLS:

• Bachelor’s degree in Business, Marketing, or related field preferred.

WORK ENVIRONMENT/ PHYSICAL REQUIREMENTS:

• In office with moderate noise levels & prolonged computer use. Occasional presence in non-climate-controlled, high-noise production & warehouse areas where appropriate PPE must be worn
• Compensation: $21.00 - $29.00 per hour

This Job Description is not designed to cover orcontaina comprehensive listing of activities, duties or responsibilities that are requiredofthe employee and may be revised at any time by the Company.