Quality Manager

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way.

We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

The Quality Manager leads the Quality Management System across both in‑house manufacturing and co‑manufacturing locations, with accountability for document control, incident management, CAPA (Corrective and Preventive Action), hold/expiry management, and food safety compliance, supported by three direct reports. The position is also responsible for qualifying co‑manufacturers, ensuring compliance and release of externally produced products, and managing corrective actions and non‑conformances. By maintaining robust quality systems and oversight across internal and external operations, this role plays a critical part in protecting product integrity, ensuring regulatory compliance, and safeguarding consumer trust across the organization.

This fully onsite position is located at our Franklin Park, IL manufacturing facility and is primarily first shift (8:00 a.m.

- 4:30 p.m), with occassional flexibility to support additional times into other shifts.

• Lead and develop 8 quality team members responsible for production line quality assurance, incident management, CAPA, hold/expiry management, and compliance reporting
• Manage foundational Quality Management Systems, including sensory programs and consumer complaint management
• Partner with the Food Safety Team Lead to ensure compliance with Q&FS requirements through HACCP and Food Safety Plans, preventive controls, and data‑driven improvements
• Oversee compliance programs, including document control, internal audits, third‑party audits, CAPA, and training, ensuring alignment with NSF, SQF, FSSC, and dietary supplement regulations
• Own incident management and CAPA programs, ensuring timely escalation, root‑cause analysis, corrective action implementation, and trend analysis to prevent recurrence
• Lead management of quality nonconformances in production, ensuring proper investigation, escalation, and resolution
• Ensure sensory and consumer complaint programs are effective, with timely investigation and escalation of issues
• Represent Quality on innovation and commercialization project teams to ensure new products meet quality, food safety, and regulatory requirements
• Own Net Content Management processes and the DMO (Digital Manufacturing Operations) quality module

• Bachelor’s degree required in Chemistry, Food Science, Food Safety, Engineering, Microbiology, or a related technical field
• Advanced degree in Chemistry, Food Science, or a related field preferred
• 4+ years of experience in the food or pharmaceutical industry
• 3+ years of relevant manufacturing and/or quality experience
• 3+ years of people leadership experience, including line management
• FSMA PCQI certification preferred (must be obtained within 6 months of hire)
• Certified auditor & HACCP certification, strongly preferred
• Abili…