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Customer Service Rep HelpDesk/Support

Onsite Medical Device Complaints Specialist

Job in Franklin Lakes, Bergen County, New Jersey, 07417, USA
Listing for: MillenniumSoft Inc
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A regulated medical devices firm is seeking a Customer Service Complaints Specialist in Franklin Lakes, NJ. This onsite position involves supporting customer complaints through intake and resolution processes. The ideal candidate should have strong Microsoft Excel and Outlook skills, excellent phone etiquette, and experience in customer service or complaint intake. Familiarity with medical device regulatory standards is preferred. This is a full-time role as part of a contract with predictable attendance required.
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