Field Service Technician

Field Service Technician position at Company Wrench

We encourage you to see how rewarding employment at Company Wrench can be. We are looking for dedicated, passionate and career‑minded individuals to join our experienced team. At Company Wrench, we are committed to your career development and will be with you every step of the way to enhance your training, education, experience, and overall professional development. Company Wrench is the place for you to reach your career goals while providing the Cutting Edge of Customer Service to our valued customers.

The Field Service Technician position is responsible for the effective repair and service of equipment and attachments at high levels of quality. This individual must be able to work independently of direct supervision in the environment.

• Safety – Be a champion of safety; ensure all work is completed safely; maintain a safe and clean workspace and service truck.
• Operations – Perform routine maintenance, safety inspections, and create a deficiency repair list; think ahead and plan methods and sequence of performing assigned maintenance; research and order all parts and materials required; perform the repairs efficiently and effectively; confirm that all repairs are completed as assigned; ensure all unused parts and materials are returned per established methods; power wash and clean equipment and attachments as needed.
• Record Keeping & Compliance – Maintain legible records of notes, time, parts, supplies, and outside purchases; follow all record‑keeping methods per established procedures; use the 3 C's (complaint, cause, and correction) for all repairs; comply with all company policies, procedures, and methods; maintain and care for all shop and truck tools, equipment, and vehicles in your possession.
• Communication – Provide the "Cutting Edge of Customer Service" to all; conduct communication with co‑workers and customers in a professional and honest manner; consistently advocate for Company Wrench and our equipment brand at all times.
• Training – Complete all assigned training; training will be conducted virtually and in‑person; overnight travel may be required.

• Education and Experience – Candidate needs two years of industry experience.
• Required Requisites – Class A or B CDL (or ability to obtain one); strong mechanical skills and aptitude; strong diagnostic abilities and mindset; good communication skills; safe work habits; ability to perform repairs for all major equipment systems; working knowledge of equipment operations and mechanical functions; provide all tooling smaller than one‑inch drive.
• Specific Skill Requisites – Ability to work with minimal supervision; proficient understanding of hydraulic pressure and flow; proficient in Ohm's law; proficient in the use of a digital multimeter.
• Physical Requirements – The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day; frequently lift and/or move items over 50 pounds; specific vision or corrected vision abilities are required, including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• Medical, Dental & Vision Insurance
• 401(k) Plan + Match
• Paid time off and vacation
• Paid Birthday Holiday
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Monthly Profit Sharing Bonus
• ESOP Plan
• Family owned and operated
• Long‑term job security
• Health and wellness program
• Discounts on products and services
• $2,500 Sign‑On Bonus
• Relocation assistance (available for qualified candidates)
• Uniforms provided
• Career advancement opportunities – promote from within
• Paid continued education, manufacturer hands‑on and web‑based training
• Clean and professional work environment
• Apprenticeship program
• Competitive wages
• Tool reimbursement program
• Annual $150 voucher towards work boots
• Company‑provided service vehicle, fuel card, credit card, laptop, and cell phone.

We look forward to hearing from you!

We are an equal‑opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Engineering and Information Technology
• Industries: Machinery Manufacturing
• Location: Frankfort, KY (salary $38.00–$48.00)