Senior Project Manager - Implementations

Company

Highmark Inc.

Candidate must be US citizen (due to contractual/access requirements).

This role offers a hybrid work model for candidates within a 50-mile commute of a Highmark office, requiring on-site presence Tuesday through Thursday. For candidates located more than 50 miles from an office, the position is remote, with a mandatory expectation of two annual on-site visits, both of which will involve an overnight stay.

The Senior Project Manager oversees the entire lifecycle of complex programs, from strategic definition and planning to successful delivery. This includes fostering extensive cross‑functional collaboration, leading internal and matrixed teams, and expertly navigating relationships with external partners. The role requires a proactive approach to identifying new partnerships, strategic negotiation, and the ability to integrate external market insights to develop and execute comprehensive program roadmaps that deliver critical business solutions.

• Work with business and technical organizations to drive out program strategy and approach. Organize, plan, and maintain program roadmap consisting of cross‑functional activities/projects.
• Work with business and technical organizations to assemble project teams. Lead Project Managers and/or Program team in the development and maintenance of comprehensive plans for a defined program.
• Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives.
• Acquire understanding of the business objectives for an assigned area.
• Monitor, evaluate and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals. Direct corrective action, as needed, to maintain the viability of the Program.
• Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project life‑cycle.
• Adhere to the Organization's project management methods, project life‑cycle methodologies, and audit requirements. Support and contribute to the improvement of project management methods and practices.
• Other duties as assigned or requested.

• High School Diploma or equivalent
• Preferred:
  Bachelor's degree

• Required:
  
  4 years of experience in a project manager role.
• Preferred: PMP certification or equivalent training.
• Preferred:
  Healthcare Insurance industry business and operational knowledge.
• Preferred:
  Experience managing large, complex projects.
• Preferred:
  Very good leadership skills.
• Preferred:
  Very good organizational and planning skills.
• Preferred:
  Experience with an industry standard software development life‑cycle.

• None required.

• None preferred.

• Experience with customer relationship management.
• Presentation skills.
• Negotiation skills.
• Experience with conflict resolution.
• Experience with Risk Mitigation Planning.

0% - 25%

• Office‑based
• Teaches / trains others regularly – Occasionally
• Travel regularly from the office to various work sites or from site‑to‑site – Occasionally
• Works primarily out‑of‑the office selling products/services (sales employees) – Never
• Physical work site required – Yes

Lifting: up to 10 pounds – Constantly

Lifting: 10 to 25 pounds – Occasionally

Lifting: 25 to 50 pounds – Occasionally

Disclaimer:
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement:
This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as…