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Paralegal

Job in Frankfort, Franklin County, Kentucky, 40601, USA
Listing for: Mass Markets
Full Time position
Listed on 2026-02-01
Job specializations:
  • Law/Legal
    Legal Secretary
  • Administrative/Clerical
    Legal Secretary
Job Description & How to Apply Below

Join to apply for the Paralegal role at Mass Markets

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a detail-oriented and highly organized Paralegal to join our legal team. The successful candidate will support by managing case files, conducting legal research, preparing legal documents, and ensuring all filings and paperwork are processed efficiently. This role requires a proactive approach to case management and a strong understanding of legal processes to contribute effectively to our team’s success.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities
  • Conduct legal research and gather relevant information from a variety of resources, including statutes, case law, legal articles, and regulations.
  • Draft legal documents such as contracts, pleadings, motions, discovery requests, and briefs. Assist in the preparation of documents for court filings.
  • Organize and maintain case files, manage deadlines, and keep track of ongoing legal proceedings. Ensure all necessary documentation is accurate and up-to-date.
  • Communicate with clients to obtain information, provide updates on case status, and assist with answering routine questions.
  • Assist attorneys in preparing for court appearances and trials, including organizing exhibits, witness lists, and trial binders.
  • Perform administrative duties such as scheduling meetings, maintaining calendars, and managing correspondence.
  • Handle other tasks as assigned by attorneys or supervisors to ensure the efficient operation of the legal team.
Candidate Qualifications

All positive, driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the following qualities:

  • Associate’s degree in Paralegal Studies or related field;
    Paralegal certification preferred.
  • Proficiency in Microsoft Office Suite; experience with legal research databases (e.g., Westlaw, Lexis Nexis) and document management systems.
  • Strong understanding of legal terminology, processes, and documentation requirements.
  • Excellent written and verbal communication skills to interact professionally with clients and court personnel.
  • Ability to review and organize detailed documents with accuracy.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Demonstrated commitment to maintaining strict confidentiality and ethical conduct.
Compensation Details

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

Our team members enjoy:

  • Paid Time Off:
    Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards:
    Participate in contests with cash bonuses and prizes.
  • Health Benefits:

    Medical, dental, and vision coverage after 90 days.
  • Retirement Savings:
    Retirement programs where available.
  • Disability Insurance:
    Short- and long-term coverage.
  • Life Insurance:
    Options to safeguard loved ones.
  • Career Growth:
    Opportunities for internal promotions.
  • Paid Training:
    Learn new skills while earning.
  • Work Environment:
    Collaborative and engaging culture.
  • Casual Dress Code.
Physical Requirements

This job operates in a professional office environment. It involves mostly sedentary work, with long periods of sitting/standing, using a computer and office equipment. Occasional movement around the office may be required, including lifting objects up to 40 pounds.

Conditions of Employment
  • Must be authorized to work in the country where the job is based.
  • Willing to submit to background checks and drug screening.
Equal Opportunity Statement

MCI is committed to diversity and equal opportunity. We do not discriminate based on age, race, gender, disability, or any protected characteristic. We provide reasonable accommodations for qualified applicants with disabilities.

About MCI

MCI helps customers improve their CX and DX through innovative solutions. We are recognized for rapid growth and operate multiple BPO facilities across North America, South Africa, and the Philippines. Our focus is on digitalization and creating value for clients and employees alike.

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