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AI-Driven Customer Success Strategist

Job in Frankfort, Franklin County, Kentucky, 40601, USA
Listing for: Lumen
Full Time position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
An innovative telecommunications company is seeking a Customer Success Advisor to guide clients in maximizing the value of their solutions. This role focuses on managing the customer journey, from onboarding to achieving desired outcomes. Candidates should possess a Bachelor’s degree and have 5-7 years of relevant experience, demonstrating strong relationship-building skills. The position involves driving product adoption and collaborating with cross-functional teams to enhance client success and retention.

Competitive compensation with multiple benefits offered.
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