Resident Care Manager

Description

Cedarhurst Senior Living is a leading provider of senior living communities, dedicated to enriching the lives of residents through exceptional care and personalized services. With a commitment to excellence and innovation, Cedarhurst creates vibrant environments where seniors can thrive and enjoy a fulfilling lifestyle.

• At Cedarhurst, our core values guide how we work together and how we care for those we serve. We expect every team member to be passionate, trustworthy, empathetic, positive, respectful, and approachable. Being part of Cedarhurst means making a meaningful difference every day.
• We believe our team is our greatest strength. That’s why we invest in comprehensive training, as well as opportunities for both personal and professional growth. We’re committed to promoting from within and supporting team members who want to build their careers with us.
• Cedarhurst offers a competitive benefits package, including medical insurance, life insurance, long-term disability coverage, and a 401(k) plan with company match (after one year of service) for eligible employees.
• At Cedarhurst, we go beyond the standard benefits program to recognize and support our team. Along with comprehensive benefits, we offer GROW Points—a unique rewards system that celebrates your hard work and dedication. You’ll also enjoy perks like exclusive Skechers shoe discounts, early paycheck access, and more!

The Resident Care Manager, reporting directly to the Director of Nursing, is responsible for overseeing and coordinating all aspects of resident care and the care staff team to ensure the highest standards of service, safety, and resident satisfaction. This role provides leadership in developing individualized care plans, supervising and mentoring care staff, and ensuring compliance with company policies and regulatory requirements.

The Resident Care Manager serves as the central link between residents, families, staff, and community leadership—promoting a resident-centered approach that supports physical, emotional, and psychosocial well‑being. This position requires a balance of administrative oversight, direct resident care, and staff development, while fostering a positive, collaborative environment that emphasizes dignity, independence, and quality of life for each resident.

• Assume responsibility, under the direction of the Director of Nursing and Executive Director, for the development and facilitation of resident‑directed programming to meet the assessed needs, interests, and capabilities of the residents.
• Assess each resident’s needs upon move‑in and prepare and incorporate the activities goals into the residents’ individualized service plan.
• Assist in the coordination of, and participate in, resident orientation and identification of potential changes or concerns within the individualized service plan of each resident.
• Work seamlessly with staff, volunteers, residents, families, and extended communities to provide a well‑rounded psychosocial care model, with respect to the company’s direction of care for their residents.
• Provide leadership & education to care staff & families in relation to the resident’s individualized service plan, as well as best practices for caring for people with dementia.
• Mentor staff and volunteers to provide specific care training to meet residents' needs and ensure resident care programs are implemented.
• Coordinate schedules for care staff, provide hands‑on care, as needed, and ensure adequate care staff coverage.
• Organize and conduct care staff orientation, mentorship, and ongoing training.
• Ensure excellent resident care within all care levels in the community.
• Participate in writing monthly calendars and/or newsletters as requested.
• Encourage, assist with, and participate in resident activities.
• Conducts and/or participates in the interview and onboarding process with care staff.
• Provide input on care staff performance and coordinate with DON for delivery of performance reviews.
• Implements new hire orientation and training for care staff.
• Assesses and completes overall…