Payroll Representative SSC

Staples is business to business. You’re what binds us together.

Our Human Resources team has one goal: create solutions and services that foster an inclusive and innovative culture. We act as strategic partners to deliver innovative learning and development opportunities, comprehensive compensation and benefit solutions, recruiting tools and more to attract new talent and excite existing talent. We’re a compassionate, hardworking and dedicated team that knows our work makes an impact on our company every day.

As a Payroll professional, you’ll play a critical role in ensuring accurate, timely, and compliant payroll processing. You’ll manage complex payroll activities while partnering closely with cross-functional teams to support associates and the business. This role delivers excellent customer service to Staples associates and business partners by applying multi-state payroll knowledge. Key duties include handling time and attendance submissions, processing payroll requests for assigned departments, and ensuring timely and accurate pay.

The position also assists field managers with payroll questions and serves as a liaison between business units and Corporate Payroll.

• Strong attention to detail and a high level of accuracy
• Excellent problem-solving skills with the ability to resolve complex payroll issues
• Clear and effective written and verbal communication skills
• Ability to work independently and manage time effectively in a fast-paced environment
• Strong organizational skills with the ability to prioritize multiple tasks and deadlines
• Collaborative mindset with the ability to work effectively across cross-functional teams
• High level of integrity and discretion when handling sensitive and confidential information

• High School Diploma or GED
• 3+ years of experience in payroll processing and administration
• Proficiency in payroll software and Microsoft Office Suite (Excel, Word, Outlook)
• Strong working knowledge of federal and state payroll regulations
• Proven ability to manage a large and complex caseload with minimal supervision
• Demonstrated attention to detail and strong analytical and problem-solving skills

• Experience with ADP, Paychex, or SAP
• Advanced Excel skills, including creating and managing complex spreadsheets
• Knowledge of international payroll regulations and processes
• Previous experience with Oracle HCM or Kronos, with the ability to navigate, troubleshoot, and support system functionality

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (14 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!