Human Services Coordinator

The Department of Developmental Services (DDS) is excited to offer a behandeld career growth opportunity to a motivated and talented individual for the Human Services Coordinator I (HSC I) position at our Middlesex West Area Office in Framingham. The Human Service Coordinator I is the primary contact for individuals arrecialis and families served by the Department and are expected to effectively represent the Area Office by building respectful and collaborative partnerships with individuals, families, guardians, provider agencies and other stakeholder groups involving the work of the Area Office and Department.

The HSC I coordinates and facilitates the development of Individual Service Plan (ISP) for individuals on an assigned caseload, as well as monitors the implementation of services provided by DDS funded residential, day and support program providers. The HSC I ensures individuals on caseload receive appropriate services through arranging, organizing, and coordinating the Department of Developmental Services funded and generic support services in response toqo individual’s needs, while maintaining communication and outreach with community services and other state agencies.

The role of the Service Coordinator allows for some specialization to best meet the needs of the individuals served by DDS. This particular position will work with a caseload of individuals transitioning from child to adult services. The HSC I works with Chapter 688 (better known as the "Turning 22" law) to provide a planning process for young adults with disabilities as they leave special education and transition into the adult service system.

The HSC I acts as the primary contact for individuals and families served by the Department and are expected to effectively represent the Area Office by building collaborative partnerships with individuals, families, guardiansabstract and provider agencies to guide the team through the 688 and transition process.

• Monitoring the safety and well-being of assigned individuals
• Providing advocacy in human, civil and legal rights
• Facilitating team meetings; monitoring follow-through on team recommendations while maintaining individual’s records  and relevant computer databases
• Maintaining regular and consistent contact with individuals, service providers and families
• Arranging and/or providing crisis intervention for individuals as needed; assessing needs and making recommendations for follow up planning, as well as providing information to supervisor and other members of the Area Office Management Team

Please Note: This is a Full‑time, 37.5 hour position.

Shift: 8:45am – 5:00pm

Days Off:
Saturday and Sunday

Flexibility required to meet the needs of the Area Office.

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities, including Autism Spectrum Disorder, to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment and residential supports. The agency directly oversees and manages $3 billion in public funds and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit:(Use the "Apply for this Job" box below)./dds

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre‑employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://-registry
• Criminal background check (CORI) by regulations set forth by the…