Mind & Memory Director

Overview

Joining the Benchmark Senior Living team means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates have the opportunity to learn and grow.

With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

Mind & Memory Director
’s responsibilities include all components of the Memory Care environment. Responsible for ongoing recruitment and training of both program and care associates in addition to scheduling, support, and management. Responsibilities include developing, coordinating, and implementing all care and services for residents with cognitive impairment. Providing continued innovation and implementation of processes and procedures to enhance the memory care experience for residents, families, and associates.

The program’s goal is to provide an environment that supports each resident’s highest level of physical, social, and psychological well-being.

• Provide supervision, coaching, recognition, engagement and performance evaluations on all Harbor Resident Care Associates.
• Maintain an engaging, homelike environment which presents residents with many opportunities to touch, collect or enjoy interesting items along the way.
• Support and monitor the day-to-day delivery of quality resident services resulting in high resident, family and associate satisfaction.
• Schedule all staff for 24/7 delivery of services with the Memory Care Program while monitoring available labor hours to budget.
• Operate the Memory Impaired Program, including recruiting, hiring, onboarding, training, coaching, and developing all resident care staff to ensure the highest caliber staff is consistently in place.
• Partner with the Resident Care Director (RN) to ensure services driven by the resident service plan are provided and changes are communicated.
• Additional responsibilities include supporting residents’ families, communicating with family members, understanding and managing the department’s budget, participating in local Alzheimer’s Association Chapters or partnerships, and conducting tours of Harbor as needed for prospective residents and families.

• BA/BS degree in a health science related field or equivalent work experience.
• Advanced knowledge about the dementia disease process, associated functional changes, and disease progression. Ability to identify and implement adaptive strategies to support an individual’s abilities.
• Minimum of 3 years memory care experience.
• Within the first year of hire date, Mind & Memory Director will complete Benchmark University Faculty Training to facilitate Compass and Dementia Live.
• Within the first six months of hire; completion of Dementia care certification CDP (Certified Dementia Practitioner), Alzheimer’s Association Habilitation Training or equivalent.
• Strong supervisory, leadership and management skills.
• Strong mentoring and coaching skills; ability to inspire and develop others.
• Ability to be self-directed, flexible, and work in an environment that promotes teamwork and collaboration.
• Excellent verbal and written communication skills, and the ability to relate positively and professionally to a diverse resident and associate population.

• 8 holidays & 3 floating holidays
• Vacation and Health & Wellness Paid Time Off
• Discounted Meal Program
• Associate Referral Bonus Program, up to $1,500
• Physical & Mental Health Wellness Programs
• Medical, Vision & Dental Benefits; no enrollment waiting period
• 401k Retirement Plan with Company Match
• Company-provided Life Insurance & Long-Term Disability