Medical Assistant- Specialty Clinic - Framingham

This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders.  In addition, this role focuses on performing the following Nursing Support duties:
Provides basic care services to patients, but does not have an RN or LPN license. Positions in this nursing support work under the direction of physicians, mid-level practitioners, and may work under the direction of registered nurses depending on their unit.  A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience.

This role will be most commonly applied to patient care and/or scientific/laboratory jobs.  An experienced level role requiring basic knowledge of job procedures and tools obtained through work experience and requiring vocational or technical education.  Works under moderate supervision, works through problems of a routine nature, but may at times require interpretation or deviation from standard procedures and communicates information that requires some explanation or interpretation.

Under general supervision of licensed personnel, this position responsible for continuous, efficient and smooth patient flow in the outpatient/ambulatory setting.  The position is a patient liaison through both clinical and administrative responsibilities.  This position plays an important role in in the hospital’s revenue cycle process, clinical operations, and patient experience. This position is responsible to respond to hourly variations in patient volume, clinician and room availability to continually maximize efficient use of space and resources in the clinic;

identifies and provides necessary clinical and administrative preparation pertaining to patient care according to protocols; assists with patient care as warranted and within their scope of practice.
1.  Completed MA education from a CAAHEP- or ABHES-accredited program that was accredited at any time during the student's enrollment, or who graduated within the 36 months prior to the program becoming CAAHEP or ABHES accredited
2. Cardiopulmonary resuscitation (CPR) certification.
*
* Preferred Qualifications:

** 1.High School Diploma or equivalent
2.Two (2) year of medical office experience
3. Phlebotomy Certification
4.Bi-Lingual
5.

Experience with electronic patient record systems.
** Job Description
***
* Minimum Qualifications:

***
* Duties and Responsibilities:

** The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned.
1. Controls and monitors patient flow to maximize efficient use of providers and exam rooms. Communicates delays to patients and provers. Responds to variations in patient volume, provider ability, and resources (e.g. early arrivals, no shows, providers who are absent, etc.) by making continual adjustments in room utilization and assignment.
*
* Physical Requirements:

**** Skills & Abilities:
** 1. Demonstrated organizational skills and attention to detail required. Ability to prioritize work and complete tasks in a timely manner.
2. Ability to work independently and accurately with excellent follow-through.
3. Basic to moderate computer skills including documents, spreadsheets, e-mail and automated scheduling software and the ability to navigate through hospital-based computer systems.
4. Ability to read, write and spell in English to ensure accurate message taking.
5. Knowledge of business math, ability to make calculations and analytical skills required.
6. Good interpersonal skills.
7. Knowledge and ability to use universal precautions and knowledge of patient handling.
8. Ability to complete and pass competency exams in waived test list for practice.
9. Ability to maintain sensitive and confidential information. 10. Skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process. This includes:
Knowledge of growth and development;
Ability to interpret age specific…