Director of Operations

Director of Operations – Chick-fil-A | Foxborough, MA (Patriot Place)

Location:Foxborough, MA

Salary:Industry leading, very competitive salary

Job Type:Full-time, Exempt

Lead one of New England’s projected busiest Chick-fil-A restaurants at Patriot Place!We’re looking for a driven, people-first Director of Operations to inspire teams, deliver exceptional guest experiences, and keep operations running flawlessly — even on event days at Gillette Stadium. Very competitive pay, leadership growth, and the chance to make a big impact in the Foxborough and Patriot Place community await.

Chick-fil-A at Patriot Place is projected to be a high-volume, fast-paced restaurant serving thousands of guests daily near Gillette Stadium. We’re seeking an experienced, strategic, and people-focused leader to oversee all aspects of operations and drive excellence in every area, while “winning hearts every day” and having a positive impact on all who come in come contact with Chick-fil-A.

• Lead daily operations across front-of-house, back-of-house, drive-thru, catering, and mobile ordering.
• Ensure operational excellence during peak times and event days at Patriot Place.
• Recruit, train, and develop leaders and team members.
• Champion Chick-fil-A’s “Second Mile Service” to deliver best-in-class hospitality.
• Manage labor planning, food safety, cleanliness, and guest satisfaction.
• Assist with budgeting, forecasting, and KPI tracking.

• 3–5+ years of leadership with Chick-fil-A (high-volume preferred).
• Proven success leading teams in fast-paced environments.
• Strong communication, organization, and servant leadership skills.
• Flexible schedule, including nights, weekends, and event days.
• Travel to Chick-fil-A headquarters in Atlanta may be required for training.

• Bachelor’s degree in business, hospitality, or related field.
• 5+ years Chick-fil-A leadership experience.
• Experience managing a high-sales volume environment.

• Competitive base salary + performance bonuses
• Health, dental, and vision insurance
• Paid Time Off & holidays
• Free meals while working
• Leadership development and long-term growth opportunities

Apply today and help us win hearts every day at Chick-fil-A Patriot Place!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.