Membership Services Manager

The Membership Services Manager is responsible for leading the Membership Services team to deliver exceptional experiences for Revolution full Season Members. This role focuses on the execution of retention strategies, relationship management, and driving incremental revenue through cross‑selling and referral generation. The manager will oversee day‑to‑day operations, ensure high‑quality member engagement, and support the creation of exceptional matchday and event experiences for members.

• Member Services Representatives

• Bachelors Degree required
• 6+ years of relevant experience
• Excellent written and verbal communication skills.

• Professional, courteous demeanor, both over the phone and in person.
• Able to travel and work nights/weekends as needed
• Ability to manage multiple priorities in a fast‑paced, deadline‑oriented environment.
• Highly proficient in Microsoft Word and Excel.
• Strong negotiation and sales skills.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This job operates in a professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Noise level in the work environment is usually (low/moderate/loud).

• None required

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

#LI-KG