Senior Director Contracting Operations

Senior Director Contracting Operations

United States - California - Foster City Commercial/Sales Operations Regular

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. We are hiring a Senior Director Contracting Operations to report to the Executive Director. This position will lead and direct the Contracting Operations team and Commercial and Government Rebates managers responsible for daily operational implementation of action plans.

Responsibilities

• Serves as a key member of the senior leadership team for Market Access Operations, reporting directly to the Executive Director.
• Leads a team of 20+ professionals to drive operational excellence across all U.S. business units in Market Access Contracting and Rebates.
• Directs the development and execution of optimized 340B operational strategies in collaboration with Government Affairs, Finance, and Commercial Brand teams.
• Ensures accurate, timely, and compliant reimbursement payments for both Commercial and Government channels, in alignment with contractual and statutory requirements.
• Champions best-in-class operational support across multiple disciplines and fosters strong cross-functional relationships with key internal stakeholders.
• Develops and monitors key performance indicators and reporting tools to provide actionable insights into financial and operational drivers.
• Strategically allocates human and financial resources across business units and franchises to maximize impact and efficiency.
• Serves as a primary point of contact for external stakeholders, including managed care organizations and government entities, and internal teams such as National Accounts, Accounts Payable, and Accounts Receivable.
• Provides strategic input into Gross-to-Net (GTN) assumptions, methodologies, and outcomes.
• Drives team performance by empowering ownership, fostering accountability, and cultivating a high-performance culture.
• Evaluates and leverages individual and team strengths to optimize organizational effectiveness.

Knowledge & Skills

• Accomplished commercial leader within the pharmaceutical or biopharmaceutical industry, with broad functional expertise across sales, marketing, and market access.
• Proven track record of leading large, cross-functional teams and driving strategic initiatives.
• Deep understanding of the external pharmaceutical market, payer dynamics, and evolving reimbursement landscape.
• Subject matter expertise in the 340B ecosystem, including regulatory trends and operational implications.
• Exceptional analytical capabilities, systems thinking, and business acumen.
• Skilled in building and optimizing cross-functional partnerships with Government Affairs, Information Technology, Legal, and Finance/Accounting.
• Strong decision-making ability, balancing strategic, financial, and operational considerations to achieve optimal outcomes.
• Extensive knowledge of wholesaler, distributor, specialty pharmacy, and payer contracting…