Sr Manager, Quality Planning & Strategy

Responsibilities

Monitors progress, manage risks, and ensure projects are delivered on time

Drive end-to-end planning and execution of global quality initiatives, including detailed project plans, timelines, and resource management

Collaborate with Project Leads and Quality leadership to monitor progress, manage risks, and communicate outcomes across the network

Captures and manages Quality Systems enhancements and integrations to various platforms and ensures timely and effective implementation

Support the annual Quality Planning process in alignment with corporate objectives

Facilitate regular project updates, steering committee meetings, quality forums, and executive reporting

Develop, organize, and maintain comprehensive QA and QC project documentation and performance reporting

Identify and implement opportunities for process efficiency, automation, and innovation

Apply Organizational Change Management strategies to support adoption and sustainability of initiatives, as appropriate

Manage stakeholder relationships across all phases of the project lifecycle

Measure Quality project performance using appropriate systems, tools, and techniques, including defining and tracking KPIs related to project success, quality impact, and operational outcomes

Leverage data-driven insights to inform decisions and continuous improvement

Perform and assess risk management to minimize project risks, and elevate critical risks to leadership as needed

Guide junior Quality staff, fostering a culture of quality excellence, accountability, and continuous improvement

Stay current with industry trends, regulatory changes, and best practices to proactively enhance Quality systems and processes

Bachelor’s degree and 8 years of experience

OR

Master’s degree and 6 years of experience

Demonstrates knowledge in Quality Systems, Quality principles, concepts, industry practices, and standards.

Demonstrates strong problem-solving skills, attention to detail, and excellent written & oral communications skills.

Strong planning and organizational skills, including the ability to prioritize and manage multiple initiatives simultaneously

Familiarity with tools and practices for project management, stakeholder management and results tracking

Ability to effectively engage with internal and external stakeholders, facilitate discussions, influence effectively and develop relationships; problem solve, drive efforts and projects and delegate appropriate tasks to collaborators and follow-up as needed to meet deadlines

Self-motivated, proactive and responsive, highly organized, results-oriented and attentive to detail

Ability to navigate ambiguous initiatives and decisively support the organization in crafting an actionable plan for the deliverables.

Strong sense of urgency to drive projects to completion

Ability to balance competing priorities in a fast-paced environment while fostering a dynamic work culture founded on trust and having a proactive mindset

Project Management Professional (PMP) and/or Lean Six Sigma Green Belt certified is a pl

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