Director, US Commercial Congresses

Overview

Director, US Commercial Congresses – United States (California, Foster City). Regular position in Commercial/Sales Operations.

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite.

As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

The Director of US Commercial Congresses, within the Strategic Meetings & Engagements team of the Commercial Operations department will lead the team, be responsible, lead the strategy, process governance, and implementation of both the US Congresses and M&E portfolio synergies/alignment. The role will establish OpEx efficiencies standards and operations roadmap to ensure that we are successful in creating strategic business driven outcomes.

This position partners with cross-functional teams including global and US stakeholders to ensure objectives and outcomes are clearly defined and measurable, along with ensuring flawless compliant execution across all functions.

• Strategic direction for US Commercial Congresses and Operational Excellence, focusing on capabilities, compliance, operational efficiency, innovation, data driven insights supporting business outcomes and cross-functional relationships.
• Drive operational excellence by evaluating existing processes, identifying optimization opportunities, and recommending process improvements to standard operating procedures.
• Lead cross-functional collaboration and provide leadership to ensure timely decisions and alignment. Lead change management activities and roadmap for the US Commercial organization through matrix relationships and strategic vision.
• Responsible for the US Commercial Congress team, including end-to-end logistical and process management of US Commercial Congresses, departmental process optimization, and innovation for the US Commercial Organization.
• Designs, establishes, and maintains critical business metrics related to US Congress management to enable data-driven decisions.
• Sets achievable goals and develops a team culture emphasizing quality, continuous improvement, employee development, and high performance.
• Establishes and socializes the US Congress roadmap, identifying forecasting needs based on stakeholder priorities and customer engagement.
• Defines congress strategy and implementation roadmap focusing on customer experience data, performance indicators, stakeholder feedback and industry standard inputs to drive process and experience improvements.
• Leads and oversees the implementation of relevant technology related to Congresses and engages with Legal, Finance, Global Procurement, IT and other cross-functional partners to ensure governance and SOP/SLAs compliance.
• Develops and implements cross-training and knowledge sharing programs within the group and across departments; provides coaching and development of management and technical skills.
• Develops solutions to complex problems with ingenuity and innovation; leads budget management, forecasting, resource allocation, prioritization, and scenario planning.
• Defines and leads supplier and agency management strategies, including process optimization,…