Head of Strategic Partnerships

Overview

Conviva is the intelligence layer for digital businesses, turning every consumer interaction into outcome-based intelligence—linking engagement patterns across AI agents, apps, websites, and streaming video to real results such as purchases, bookings, and resolved support requests. Powered by its patented Time-State Technology®, the Conviva® Operational Data Platform delivers real-time insights and automation that help leading enterprises grow, improve satisfaction, and build lasting trust.

Conviva is seeking a Head of Partnerships to build and scale our most strategic alliances—anchored in global services (Deloitte, Accenture) and key platform/ecosystem partners (Oracle, Google). This leader will own global alliance strategy, executive relationships, joint go-to-market (GTM), and revenue outcomes across these partners, driving measurable pipeline, bookings, and customer value for Conviva’s solutions.

• Alliance strategy & business planning:
  Set the multi-year alliance strategy for Deloitte, Accenture, Oracle, and Google to accelerate Conviva growth across priority industries and regions.
• GTM execution & revenue ownership:
  Create and run repeatable partner GTM motions—co-selling, co-marketing, solution bundling, and services-led delivery; establish opportunity identification and pursuit processes with partner sales teams, alliance leaders, and field leadership.
• Solution alignment & offerings:
  Develop joint solutions and packaged offers with Deloitte/Accenture practices and with Oracle/Google ecosystem teams; align Conviva integrations and reference architectures with Oracle Cloud and Google Cloud partner programs; collaborate with Product and Engineering to prioritize partner-driven roadmap needs, integrations, and certifications.
• Executive engagement & governance:
  Own C-level and SVP-level relationships within Deloitte, Accenture, Oracle, and Google; represent Conviva in executive steering committees; negotiate strategic agreements (e.g., co-sell, reseller, services referral, marketplace listings) with mutually beneficial economics and clear accountability; lead QBRs/MBRs, track performance, and course-correct quickly.
• Partner enablement & internal orchestration:
  Build enablement programs for partner sellers and practitioners; coordinate cross-functionally with Sales, Marketing, Customer Success, Legal, Finance, and Operations to remove friction and accelerate deals; influence and support services delivery excellence with GSIs to ensure customer outcomes and expansion.

• Deloitte and Accenture become consistent top-tier sources of qualified pipeline and closed-won revenue.
• Conviva has 2–4 repeatable joint solution plays live in market (with reference customers and partner-ready packaging).
• Oracle and Google cloud ecosystem motions generate scalable co-sell and marketplace leverage (where applicable), increasing deal velocity and average deal size.
• Strong executive governance in place with predictable cadence, clear scorecards, and quarter-over-quarter growth.

• 12+ years in partnerships/alliances, business development, or GTM leadership in SaaS, cloud, data/analytics, martech/adtech, observability, or enterprise platforms.
• Deep experience building revenue-producing alliances with at least one GSI (Deloitte or Accenture strongly preferred).
• Strong familiarity with hyperscaler or platform ecosystems (Google Cloud, Oracle) including co-sell motions, partner programs, and field engagement.
• Demonstrated success negotiating and operationalizing complex agreements and joint GTM plans.
• Executive presence with proven ability to influence C-level stakeholders internally and externally.
• Operator mindset: metrics-driven, process-oriented, and comfortable building from scratch.
• Alliance strategy, joint planning, and governance.
• Co-sell execution and complex deal leadership.
• Partner enablement and internal alignment.
• Commercial negotiation and partner economics.
• Cross-functional leadership and executive communication.
• Ability to translate product value into partner-ready solution plays.
• Bachelor’s degree required; MBA or equivalent experience preferred.
• Flexible within the US (or near a major partner hub); expected travel ~30–40% to partner and customer sites.

To learn more about how Conviva can help improve the performance and outcomes of your digital services, visit