Sr IT Business Analysis Specialist; Tech Dev Biologics Clinical Manufacturing

Job Description

The Sr IT Business Analysis Specialist (Tech Dev Biologics Clinical Manufacturing) in the PDM IT organization will be a strategic technology partner to the PDM Biologics Clinical Manufacturing business capability, working with business colleagues to align technology direction with business goals and help define relevant and effective solutions while maturing existing systems and services in order to drive business value.

• Cultivates and demonstrates a working knowledge of Biologics Clinical Manufacturing, Facilities & Engineering and Quality Control.
• Participates in short and long-term strategic planning sessions to improve business or IT processes through capability development.
• Participates in discovery sessions to identify opportunities for improvements in business capabilities or IT operations and formulate proposals for cost‑effective solutions based on engagement, project, and operations activities.
• Demonstrates how capability enablement can assist selected departments / business areas and how platforms and solutions can support the achievement of short- and long-term business or IT capability goals.
• Establishes and maintains a strategic relationship with select functional level stakeholders based on experience and contribution to business operations.
• Participates in the development of business use cases, cost structure, and ROI model in support of investment projects and activities to build IT Roadmap and demonstrate clarity on how solution provides business value.
• Actively communicates with select business capabilities, IT, vendors and other stakeholders, to ensure awareness of vision, roadmap, progress, risks, and results associated with a key capability.
• Works with appropriate business SMEs and stakeholders to proactively identify and evaluate risks associated with business decisions that may impact a capability enablement.
• Participates in workshop sessions for incremental roadmap assessments and business alignment.
• Educates and aligns business digital vision and needs with IT initiatives, beyond technical feasibility.
• Illustrates contextual insight to ensure IT development supports revenue growth, compliance, and customer outcomes.
• Provides input to anticipate changes in scale, market, or regulation to future proof and incorporate them into the roadmap.
• Participates in cross-functional teams to align product, operations, and IT on a single direction.
• Provides input to Business Translation Layer to ensure delivery solves business problems and enables Dev Ops team for code delivery.
• Reduces rework by validating business requirements upfront, avoiding costly misalignment during implementation.
• Enhances change management by ensuring workflows and training match the business context.
• Works with business process owners and Dev Ops leads to cultivate appropriate solutions required to meet business or IT objectives.
• Engages Domain Architecture team to align long‑term technology strategy with business objectives.
• Sets proper expectations with business and supports escalation and resolution through negotiation or governance mechanisms.
• Participates in analysis of current and future technology trends to determine impact to the business, provides input to IT team lead.
• Communicates to other IT domains for awareness of key capability aspects, how they operate and how they are impacted.
• Participates in tracking business KPIs post‑implementation.
• Provides feedback loops for product enhancements and roadmap updates.
• Provides input to ensure IT delivery remains aligned with evolving business needs.
• Provides input to IT team lead to help prioritize the flow of work in program backlog.
• Fosters a team environment and shares relevant information with IT team members.

• Strong communication, excellent research skills, and learning agility to understand internal business or IT process, best practices and translate into technology needs/opportunities.
• Strong collaboration, stakeholder management and communication skills – including verbal, written, and negotiation.
• Active listener. Ability to patiently listen to understand the business needs.
• Strong work ethic, sense of business urgency,…