Sr Manager, Privacy Operations

Sr Manager, Privacy Operations

United States - California - Foster City Legal & Compliance Regular

Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide.

Are you passionate about privacy, data ethics, and cutting‑edge technology? Gilead ’s global Privacy and Data Ethics team (“PDE team”) is seeking a dynamic Senior Manager to lead our Privacy Operations function, driving innovation and operational excellence across our global privacy program. The PDE team is responsible for Gilead’s global privacy program, including but not limited to, daily operations of the program, implementation, maintenance of policies and procedures, monitoring program compliance, and training.

This is a high‑impact, visible role for a tech‑savvy privacy leader ready to shape the future of data protection at a world‑class organization.

• Operationalizing and maintaining privacy compliance frameworks aligned with global regulations.
• Owning and administering privacy management platforms and associated processes (e.g., One Trust, BigID, Service Now, GRC tools).
• Developing dashboards, metrics, and reports to track compliance activity and program health.
• Partnering with IT and Security to integrate privacy controls and requirements into enterprise systems and vendor processes.
• Coordinating intake and tracking of privacy requests, risk assessments, and operational tasks.
• Supporting DSAR and ROPA processes by ensuring workflows, templates, and tracking mechanisms are up to date.
• Managing process documentation, SOPs, and playbooks for PDE team operations.
• Supporting maintenance of privacy policies, notices, and training content in systems of record.
• Supporting the rollout of scalable training, awareness, and guidance materials across global teams to foster a culture of data protection.
• Ensuring consistent execution of PDE processes across regions and business functions.

• Bachelor's degree with 8+ years in privacy operations, compliance operations, or GRC functions, including program or systems ownership, or 6 years relevant experience with a master's degree.
• Understanding of global privacy regulations.
• Proficiency with privacy management platforms (One Trust, BigID, Trust Arc, Service Now, or equivalent).
• Demonstrated ability to translate manual processes into streamlined, tech‑enabled workflows.
• Proven strong project management and process design skills.
• Certifications such as CIPM, CIPT, CIPP, or CISSP desirable.
• Comfortable working with IT, Security, and business teams to operationalize requirements.
• Skilled at producing clear, actionable dashboards and reports for leadership.
• Strong interpersonal skills, with experience working in a global, matrixed environment.
• Self‑starter, detail‑oriented, with proven ability to manage multiple priorities.
• Bias for action in solving privacy challenges through innovative technology solutions.
• Must be able to communicate effectively orally and in writing.
• Brings a positive, collaborative spirit to teamwork.

• Create Inclusion – knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
• Develop Talent – understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose.
• Empower Teams – connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.