Manager, Lab Operations

Manager, Lab Operations

Locations:
United States - California - Foster City. Position Type:
Facilities Operations/EH&S.

Employment Type:

Regular.

At Gilead, we’re creating a healthier world for all people. Over the past 35 years, we have tackled diseases such as HIV, viral hepatitis, COVID‑19, and cancer. We continue to fight health challenges and rely on collaboration, determination, and relentless drive to make a difference.

The Laboratory Asset Management Program (LAMP) Manager will oversee a contracted third‑party vendor that manages laboratory equipment inventory, preventive maintenance, calibration, repairs, and asset data. The manager ensures that the vendor delivers high‑quality, compliant, and cost‑effective services that meet the needs of the scientific community. Acting as a bridge between internal lab leads and the vendor, the role guarantees service alignment, contract compliance, GxP compliance, and continuous improvement.

• Serve as a program point of contact for lab leads and the vendor.
• Monitor vendor performance against SLAs, KPIs, asset inventory data accuracy, and contractual obligations.
• Address service issues, escalations, and inconsistencies to ensure timely resolution.
• Ensure vendor maintains accurate asset data, documentation, and compliance readiness.
• Engage stakeholders, facilitate discussions, influence effectively, develop relationships, implement process improvements, and follow up to meet deadlines.

• Understanding of scientific laboratory equipment and its operational needs.
• Familiarity with preventive maintenance, calibration, and asset lifecycle concepts.
• Strong analytical ability for KPI tracking, trending, and reporting.
• Strong communicator with stakeholder management and cross‑functional communication with facilities, space planning, and finance teams.
• Partner with internal and vendor finance teams to track budget accruals and ensure alignment with monthly actuals and annual forecasts.
• Strong problem‑solving, attention to detail, and excellent written and oral communication skills.
• Strong planning and organizational skills, including prioritizing and managing multiple initiatives simultaneously.

• Doctorate, or
• Master’s and 4+ years of experience in lab operations, facilities management, vendor management, or similar roles, or
• Bachelor’s and 6+ years of experience in lab operations, facilities management, vendor management, or similar roles.

• Bachelor’s degree in a scientific, engineering, or operations field.
• Experience in life sciences, biotech, pharma, diagnostics, or academic environments.
• Experience with CMMS/asset management platforms and work order triage.
• Experience with audits, regulatory environments, or quality systems.
• Ability to balance competing priorities in a fast‑paced environment while fostering a dynamic work culture with trust and a proactive mindset.
• Comfortable managing multiple stakeholder groups and communicating complex workflows to internal functional leads.
• Ability to work independently and collaboratively.
• Excellent organizational, interpersonal, verbal and written communication skills.
• Strong understanding of Word, Excel, and PowerPoint.
• Self‑motivated with a strong sense of ownership in areas of responsibility.

Salary range: $ – $. The position may also be eligible for discretionary annual bonus, discretionary stock‑based long‑term incentives, paid time off, and a benefits package including company‑sponsored medical, dental, vision, and life insurance plans. Additional benefits information can be found at

Gilead Sciences Inc. is committed to providing equal employment opportunities and fostering an inclusive work environment. Employment decisions are made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information, gender identity, veteran status, or other protected characteristics.

Applicants requiring reasonable accommodation in the application process may contact Appli

Notice: EMPLOYEE POLYGRAPH PROTECTION ACT, YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT.

Gilead Sciences will not discriminate against employees or applicants who inquire about, discuss, or disclose compensation.

Please apply via the internal career opportunities portal in Workday.

Job Requisition : R0049166

Job Level: Manager

Type:
Full‑Time, Onsite Required

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