Associate Director, Patient Access Solutions FRM Access & Reimbursement, Market Access Lead

Associate Director, Patient Access Solutions FRM Access & Reimbursement, Market Access Lead

Location:

United States - California - Foster City, Commercial/Sales Operations Regular

The Patient Access Solutions Support Program team strives to deliver exceptional patient treatment experiences across multiple brands and therapeutic areas. We empower patients to realize their full treatment potential through support programs encompassing HIV, Liver and Oncology products.

Position Overview:

The Associate Director will be part of the Patient Access Solutions team and will be responsible for developing access and reimbursement materials to support the Gilead HIV Prevention Field Reimbursement Manager (FRM) team. This role will lead the direction and execution of FRM access and reimbursement materials, resources, and tools, ensuring alignment with market access strategy to address educational needs of the patient and healthcare providers office staff.

Additionally, this position will collaborate closely with internal stakeholders such as marketing, national account team, trade and FRM teams to develop FRM patient support educational materials and access and reimbursement communication and training plans to address ongoing reimbursement challenges.

This position is responsible for the strategic oversight of the access and reimbursement resources for the HIV Prevention support program ensuring an effective provider experience. This leader needs to be able to design, plan, and pull through appropriate market‑leading resources and tools ensuring efficient, effective, compliant execution and manage continuous improvements on an ongoing basis. To do so, the candidate will be required to have familiarity with the relevant customer/market needs and solutions, including a strong understanding of compliance as it relates to patient support programs and Field Reimbursement Manager (FRM) teams.

Key Responsibilities:

• Creation and Execution of FRM Materials and Tools:
  Partner with key internal stakeholders to create and roll‑out strategic marketing materials for the FRM team to achieve Access and Reimbursement goals. Lead effort to roll out materials to FRM team.
• Strategic Communications:
  Ensure materials are aligned with support program positioning, messaging, aimed at patients and healthcare providers, ensuring alignment with patient support experiences and strategic imperatives.
• Analytics:
  Support FRM digital resources, portals, and tools for effective support of patient and provider access and reimbursement challenges.
• Field Team Support and
  
  Collaboration:
  
  Collaborate with the Patient Support team, FRM team and Access and Reimbursement (A&R) colleagues to execute strategies, incorporating insights from payer landscapes, buy‑and‑bill models, and specialty pharmacy acquisition.
• Agency and Partner Management:
  Work with Patient Support team to oversee agency relationships to drive creative excellence, ensuring quality deliverables that align with market access materials.
• Annual Planning:
  Lead the annual planning process for patient and provider resources, identifying barriers to patient access and developing innovative solutions.
• Governance and Compliance:
  Collaborate with Market Access, National Accounts, Legal, Medical, Regulatory, Brand and Trade teams, to ensure a comprehensive governance process for FRM Materials and initiatives.
• Ensure all activities are conducted in compliance with relevant regulations and ethical guidelines related to patient access and reimbursement.

Qualifications:

• Education:
  
  Bachelor’s Degree in a relevant field is required.
• Experience:
  
  At least 10+ years of marketing experience with a proven track record in strategic leadership roles.
• Domain Expertise:
  Strong expertise in Patient and HCP support programs, Access and Reimbursement strategies, drug acquisition channels, and medical and pharmacy benefit design.
• Analytical
  
  Skills:
  
  Exceptional analytical skills with the ability to translate complex business challenges into actionable strategies.
• Leadership Ability:
  Demonstrated experience leading cross‑functional teams and influencing across the organization without formal authority.
• Communication
  
  Skills:
  
  Excellent…