Certified Pharmacy Technician

Certified Pharmacy Technician

Join to apply for the Certified Pharmacy Technician role at Walgreens

$20.50/hr - $24.00/hr

• Assist the pharmacist under direct supervision in the practice of pharmacy and in other Pharmacy Department duties, in accordance with state, federal, and company policies and procedures.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• When PTCB certified, assist and coach pharmacy technicians in operating pharmacy systems and cash registers.
• Model and deliver a distinctive and delightful customer experience.

• Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with most valuable customers.

• Assist the pharmacist in the practice of pharmacy in accordance with state, federal, and company policy.
• Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager, including entering patient and drug information, verifying medicine, checking for interactions, and assisting in scheduling and workflow maintenance.
• Report prescription errors immediately to the pharmacist and adhere to Company policies and the Quality Improvement Program.
• Strictly adhere to the Walgreens Co. policy regarding Good Faith Dispensing.
• Register sales on the assigned cash register and handle cash as required; assist customers in locating products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention.
• Process manual claims for third‑party prescription services in a timely and efficient manner and perform other clerical duties as assigned.
• Assist with inventory management activities such as ordering, unpacking, checking, and storing pharmaceutical shipments, and file claims for overages, shortages, and errors.
• Assist pharmacists in administering clinical services, including collecting and labeling blood/urine samples, coordinating clinical services at Walgreens healthcare clinics, and collaborating with external providers.
• Support Pharmacy Manager and Staff Pharmacist in developing relationships with local medical providers, detailing, and outreach to community groups.
• Assist with exterior and interior maintenance of the Pharmacy Department, ensuring supplies are stocked and the area is clean, neat, and orderly.
• Comply with all company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

• Earn and maintain PTCB certification through the designated training program or state‑required certification/registration; otherwise, earn PTCB certification as a condition for promotion to senior technician.
• Attend training, complete PPLs requested by Manager, and acquire continuing education credits to maintain knowledge and skills in healthcare and pharmacy.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work a flexible schedule, including evening and weekend hours.

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer good math skills for accurate prescription filling.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

Benefits information: