Logistics Coordinator

Brief Description

The Logistics Coordinator is responsible for all the mobilization and demobilization of company equipment and driver resources for maximum efficiency on his or her shift. This position requires a superior level of customer service in a fast-paced, high pressure team environment. The dispatch room is the central nervous system of the company. You will help facilitate issues with every aspect of the organization.

• First point of communication with all drivers for all their daily needs and questions.
• Determine the optimal utilization of company and/or third‑party equipment to successfully meet customer demands and ensure timely delivery.
• Dispatch trip plans and various location status.
• Verify and coach drivers on utilizing their clocks appropriately.
• Assist with BOL audits.
• Assist with equipment swaps and moves by organizing necessary drivers.
• Communicate with drivers going on or coming off reset to ensure a smooth transition.
• Understand status of assigned well(s) and keep appropriate personnel informed.
• Utilize company software, Sand Drive, to its fullest capabilities.
• Forecast sand inventory levels and run daily reports for management.
• Ensure drivers adhere to their daily schedule and are ready to work at the appropriate times.
• Communicate with the RT maintenance team regarding breakdowns and other issues to ensure the truck is fixed in a timely manner.
• Communicate frequently with drivers and field operations to ensure safe and efficient sand delivery operations.
• Communicate with the customer on how the assigned wellsite is performing.
• Reroute and divert trucks accordingly to prevent and/or reduce demurrage.
• Manage high call volume and email communications throughout the shift.
• Ensure compliance with standard DOT and company health and safety policies and procedures.
• Perform other related duties as assigned.

• Prior experience in a customer service/Oil field, and logistics role strongly preferred.
• Knowledge and understanding of basic DOT rules and regulations.
• Excellent verbal and written communication skills to work closely with drivers, company personnel, customers, and contractors.
• Able to work weekends and holidays, day and night shift.
• Computer proficiency and aptitude to successfully perform in a technology‑driven environment.
• Must be a self‑starter who works well with personnel, management, public, and customers.
• Ability to prioritize, problem‑solve, and efficiently manage a high volume of tasks.
• Mathematically inclined and proficient in Excel.
• Role requires sitting and working at a computer for extended periods of time.
• Must be able to read, write, and speak English.