Sales and Service Associate

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Location:

6500 Old Denton Road, Fort Worth, TX 76131

At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We’re on the hunt for team members who are committed to being the best part of each other’s day and who have a genuine desire to help our members achieve results they can feel proud of.

• Share your passion for fitness by helping new members get started on their fitness journey.
• Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution.

• Develop first‑name relationships with members, answer questions, resolve concerns, and put members and guests in touch with the appropriate resources; keep the gym clean, well‑maintained, and safe.
• Deliver an outstanding and well‑rounded sales and service experience to all guests and members, ensuring a welcoming, informative, and inclusive environment that inspires them to take the next steps toward their fitness goals.
• Support an exceptional new member onboarding experience; greet new members warmly, check‑in promptly, and address their needs to help them feel a meaningful sense of belonging.

• Are authentic, sincere, and open‑minded; you show up as who you are; you are self‑motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others.
• Strive to excel, exceed goals, have a can‑do attitude, and embrace failure as an opportunity to grow and learn.
• Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience.
  
  Note:
  
  CPR and AED certification required within 60 days of employment.

Team members in this role are eligible to participate in 24 Hour Fitness’s Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions.

• Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community.

• Minimum travel may be required for training purposes and lead generation.

This job description is intended to describe the general job functions and requirements for this position. It is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.

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